1. Who We Are
This website is operated by NIGHT VOX LIMITED. Night Vox provides horoscope and entertainment services, including premium-rate telephone services.
For privacy questions, contact us at support@nightvox.co.uk.
2. Information We May Collect
Depending on how you interact with Night Vox, we may collect:
- Your name and email address if you contact us.
- Details you include in messages, support requests or complaints.
- Technical information such as IP address, browser type, device type and pages visited.
- Call-related information where needed for customer support, billing queries, service records or compliance.
3. How We Use Your Information
We use personal information to respond to enquiries, handle complaints, operate and improve our services, keep required records, and protect Night Vox and its users from misuse or fraud.
4. Lawful Basis
We process personal information where it is necessary to provide our services, respond to you, comply with legal or regulatory duties, or pursue legitimate business interests such as service security, record keeping and customer support.
5. Premium-Rate Services
If you use a premium-rate service, your phone provider and relevant telecom service providers may process call data for connection, billing and compliance purposes. Night Vox may receive limited service-related information where needed to operate the service or respond to a query.
6. Sharing Information
We may share information with trusted providers where necessary, including website hosting, email, customer support, telecom service providers, professional advisers, regulators or authorities where required.
We do not sell your personal data.
7. Cookies and Analytics
Our website may use cookies or similar technologies to help the website work properly, improve performance and understand how visitors use the site. More details will be provided in our Cookie Policy.
8. Keeping Information Safe
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. No online service can be guaranteed completely secure, but we aim to use appropriate safeguards.
9. How Long We Keep Information
We keep personal information only for as long as necessary for the purpose it was collected, including customer support, complaint handling, legal, accounting, operational and compliance requirements.
10. Your Rights
Depending on your circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You can contact us at support@nightvox.co.uk.
11. Complaints
If you have a privacy concern, please contact us first so we can try to resolve it. For formal service complaints, contact complaints@nightvox.co.uk.
12. Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
13. Contact
General support: support@nightvox.co.uk
Complaints: complaints@nightvox.co.uk
Last updated: June 2026.